Coronavirus (COVID-19) Information

Last updated: 3:30pm 30/03/2021

Rescheduled Shows

Please note that if you have opted to transfer your ticket over to a new date you will receive a new ticket in the post prior to the new show date. Please dispose of your old tickets as these will not be accepted. We are delaying sending out new tickets at the moment until we are 100% certain that the show will go ahead to avoid confusion.

The Princes Theatre reserves the right to move customers to alternative seating to allow for social distancing. This will be reviewed 1 month prior to show date and should the existing seating plan need to be adapted customers will be contacted in order of date ticket(s) purchased.  

Thank you for your patience and continued support at this difficult time. In the event of any uncertainty about shows/tickets please do not hesitate to contact the Princes Theatre box office. We will certainly look forward to welcoming you back in the not to distance future.

Affected Shows

Please see below list of all shows/events that were due to take place from 20th March 2020 to 31st March 2021 that have been rescheduled or cancelled.

2021

We will keep our customers updated on any further shows that may be rescheduled/cancelled due to the ongoing pandemic and are working with all our touring companies and agencies daily while assessing the situation.

Book with Confidence – Covid-19 Guarentee

We understand that our customers may be hesitant to book a show in the future but would like to reassure you that should a show be cancelled or postponed you can either move to the new date, have a full refund, or exchange for a theatre voucher.

We have undertaken Covid-19 Risk Assessments and shared the results and measures with staff. Safety measures and procedures have been introduced in line with Government, Public Health and industry guidance.

We will also ensure that we adapt to any future changes in legislation which may mean seating plans will need to be altered to accommodate social distancing. Should this be necessary we will notify customers accordingly.

Key measures in place

Pre-booked tickets only

No sales on the day, tickets must be pre-booked to manage safe capacity and queuing.

Contactless payment

Contactless card payment accepted and encouraged in all areas of venue to reduce physical contact.