Access Information

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Facilities

Everyone is welcome at the Princes Theatre and we will do whatever we can to ensure you have a comfortable and enjoyable visit. Staff are available to help both before and during your visit, so please ask us if you need any assistance.

To ensure any special requirements you have are met, we ask that all adults who are registered disabled, use a wheelchair or have specific seating or access requests to contact the Box Office (01255 686633 – Option 1).

Wheelchair spaces are not available to book online.

Free Carer Policy

Adults that are registered disabled and unable to attend without the assistance of a companion may bring a personal assistant for free (to be eligible for a free carer you will need to be in receipt of the enhanced rate of Personal Independance Payment (PIP) and will be required to provide proof).

Access cards with the +1 symbol are also accepted.

Please note that we are unable to award a free carer ticket for children under 16, as children are always required to be under the direct supervision of a responsible adult in our venue.

Access Facilities

Wheelchair Spaces Icon
Wheelchair spaces available. Please contact box office on 01255 686633 – Option 1 to book. Due to a limited number of wheelchair seats available, please book early to avoid disappointment.

Accessible Toilet Icon
Wheelchair accessible toilet.

Induction Loop Icon
Induction loop provided to assist customers with hearing aids.
Assistant Dogs Icon
Assistant dogs are welcome at our venue.

Dementia Friendly Accreditation Icon
We are adapting our working practices and the building to attain a dementia friendly accreditation.

Disability Access Card Icon
Making Access Easy – Access Cards are accepted at our theatre as proof of disability. In order to qualify for free carer you will need +1 symbol.

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